Service and Repairs

Service and repairs

Our service department is available for your headset repairs, modifications or special requirements. If you have a particular requirement that you don't see a solution for on our web site, run it by us to see if we can come up with a solution for you.

Warranty Claims

To expedite the warranty repair process please include your proof of purchase.

Repairs Service

Our technicians are fully competent in carrying out service work on MSA Sordin hearing protection headsets, PTT adaptors and communication headsets. Parts are kept in stock for all MSA Sordin Supreme headsets. We will provide a full estimate for your repair for $25. If you decide to proceed with your repair, this diagnostic fee will be deducted from the repair charge.

We do not repair Peltor headsets as Peltor have their own service department. The following is their contact information:

Peltor Technical Customer Service and Support
5457 W. 79th Street,
Indianapolis, IN 46268
Tel: (800) 665-2942 - Option #3


We carry out all kinds of modifications for our customers. Talk to us regarding your mod, we have probably already done it for someone!

Download Service Request Form

For service work please download, print off and fill in our Service Request Form and send it in with your kit to us at

Repairs Department
SRS Tactical
307 NE 4th Avenue,
Crystal River, FL 34429